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How to Fix Iphone Software Update Server could not be Contacted (DIY easily)

Some iPhone and iPad users who have updated to the latest version of iOS with iTunes may have encountered an error message stating, "The iPhone Software Update Server cannot be contacted. Please make sure your network settings are correct and that your network connection is active, or try again later. "

While this error message sometimes appears due to local network issues and you want to make sure you are connected to the internet, it is more often a sign that Apple iOS update servers are flooded with requests.

As the error message suggests, delaying retrying later usually fixes the problem and the iTunes-based update can function properly.

This means you have four basic choices to get the iOS update to start, some of which still use iTunes to update the iPhone, iPad or iPod touch, and the others that use the well-known OTA update mechanism

Top 5 Techniques on how to Fix Iphone Software Update Server could not be Contacted 

Iphone users try to update their device to the latest iOS version or restore iPhone via iTunes, they may get an error saying "Unable to contact iPhone software update server.

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Please make sure you check if your network settings are correct and your network connection is active.

#1. Quit and restart iTunes, by  restarting it again

When informed that the iPhone software server cannot be contacted, it may be due to fault with your iTunes server. So the first way to fix the fault, is to quit and wait for a while and then relaunch your iTunes again. Perhaps this error disappears after this. If it doesn't work, try the other technique.

#2. Check your iPhone network settings and network connection

If the update server of your iPhone  could not be contacted, you will be asked if your have the correct network settings and if your network connection is active. How do you do that?
  • Restart your Wi-Fi router. Turn off the Wi-Fi router and restart it about 10 minutes later to see if this fixes the problem or not.
  • Check your iPhone network connection. You need to make sure that your iPhone is properly connected to WiFi. To check this, use your browser to launch a website to see if it opens.
  • Connect your iPhone to a different network. If your iPhone is having trouble recognizing your Wi-Fi connection or if the network signal is poor, unstable, and often interrupted, connect it to another network.

#3. Update iPhone software via OTA

If there is no fault with your network settings and network connection and you still get the error that you cannot contact the iPhone software update server when you try to update your device through iTunes. You can choose to update the iOS software via OTA without iTunes.
  • Go to Settings> General> Software Update. If a new version of iOS is available, you will be taken to the installation screen.
  •  Click Download and Install to update your iOS device. If prompted, enter your PIN to provide confirmation so you can start the process.
  • Your device will reboot after the process is completed. Now you can enter the password to access your device.

#4.  Download the latest version of iTunes

The fact that the iPhone update server cannot be reached is probably due to the use of a lower version of iTunes.

You can delete the current one and download iTunes of the latest version. Then when you use it to update your device, you will no longer see the message. Why don't you try it?

#5. Download the firmware and update it manually

Then the last techniques is to advice  you to download the firmware manually as this method is a bit time consuming and complex. To implement this way, you can download the iOS IPSW file.

Follow the instructions below to perform this method.
  •  Download the IPSW file according to your device model.
  •  Connect your device to the computer with a USB cable, launch iTunes and wait for iTunes to recognize your iPhone.
  • Go to Summary, press Shift (Windows) or Option (Mac) on the keyboard, then click Restore the iPhone.
  • The previous step will take you to a pop-up window where you can choose the IPSW file you downloaded earlier.
  • Then you will be told that iTunes will erase and restore your iPhone, click on Restore to verify this action and complete the process following the onscreen instructions.
  • And then wait for iTunes to update your device.


This techniques take time with Alot of patience. So if you can solve the problem in the above four techniques, then you can bypass the last techniques.

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